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What are Inbound Numbers?
Inbound numbers provide more flexibility and portability for your business as they are not tied to a fixed landline or location.
Our Inbound Numbers service enables your business to receive and redirect incoming calls to a landline or mobile that is managed by our Inbound Call Management platform.
Benefits of a business inbound number:
- Easy to recall
- Fast track your small business success
- Complement your marketing campaigns
- Enhance the professionalism of your business
- Leverage powerful features to manage incoming calls
- Establish a disticntive and memorable point of contact.
Benefits of Inbound Numbers
- Wider geographical coverage than your local number
- Free call for fixed line callers within Australia
- Eliminate economic barrier for your customers with all ongoing costs paid by your business
Plans and Calling Features
Forward all calls to your business 1300, 1800 or 13 number to either a landline or mobile number.
Re-direct calls and define the number of answer points for your incoming calls based on the postcode the caller is in.
Customise answer points based on the location of an incoming call to ensure calls are directed to the correct office.
Callers can leave a message with all voicemails being forwarded to a specified email address.
Deliver calls to a specified answer points based in 63 geographical locations in Australia.
Splits and direct calls based on the percentage usage between answer points.
Easy to configure and use call recording to all 1300, 1800, or 13 premium numbers. (PCI compliance is not provided)
Interactive Voice Response
interacts with callers and routes the calls to the appropriate recipient based on your settings. Create a menu of options.
Personalise voice greetings to customers and play before forwarding your call onto the set answer point.
Why Choose Us?
Track and Monitor Reports
View call reports, call recording and analytics to ease your call handling process.
Use our inbound number service anywhere even when moving or opening a new business office.
Track call usage, generate reports and manage call functionality using our user-friendly portal.
We specialise in the delivery of business inbound numbers that aim to simplify and enhance contactability for your customers. Our expert team members are eager to help you expand and succeed, and provide honest and ethical advice that best addresses your business needs.
We strongly believe in delivering the best technology solutions to our customers so that they can go-to market with the newest and emerging communications services that add value to their customers’ lives.